Policies
Shipping
Last updated
Where we ship
We ship to all 50 states, Washington, DC and APO/FPO/DPO military addresses. We don’t ship outside the United States yet.
What it costs
- Shipping is free when your items come to $99 or more after any discount. Below that, it is $6.95.
- Add-ons, such as Consecration, a holy-water vial or gift presentation, and free gifts don’t count toward the $99.
- Items you add after checkout ship in the same parcel at no extra shipping charge.
- Some offers have their own shipping and handling charge; it is shown with the offer and on its terms.
When it ships
- We ship orders within 2 business days.
- Orders with Consecration of a cross, icon, medallion or prayer rope ship in 3–8 business days: our priest consecrates the item before it ships.
- A consecrated diptych ships in the normal time: it was consecrated before it left the workshop.
- We usually ship with USPS and email you the tracking number when your order ships. In the contiguous US, delivery usually takes 2–5 business days after that; Alaska, Hawaii and military addresses can take longer.
Christmas
Order by these dates for delivery in time (our dates follow USPS’s holiday dates):
- Christmas (25 December). Ordering Consecration on a cross, an icon or a medallion? Order by 6 pm Eastern on Thursday 10 December for delivery by 24 December. Consecrated diptychs ship in the normal time.
- Christmas (25 December). Order by Tuesday 15 December for delivery by Christmas (Monday 14 December for Alaska and Hawaii).
- Christmas on 7 January. Ordering Consecration on a cross, an icon or a medallion? Order by 6 pm Eastern on Thursday 24 December for delivery by 6 January. Consecrated diptychs ship in the normal time.
If we can’t ship on time
If we can’t ship by the time we stated, we email you and offer to cancel with a full refund (16 CFR 435).
Lost or damaged parcels
If your parcel is lost or arrives damaged, email us your order number and, for damage, a photo. Arrives safely or we replace it: we send a replacement, or refund you if we can’t. See also Returns and refunds.
Contact
- Email: Our email address opens with our new web address, coming soon. Until then, please write to us by post.
- Post: Amplify Media Consulting LLC, 2407 Cat Cay Ln, Fort Lauderdale, FL 33312-4751